Sales: (256) 275-4319
Service: (256) 275-4316
323 Reviews Found Average Rating: 4.7 / 5 *
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              Customer Reviews

              At Bentley Chevrolet Cadillac, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Cadillac, Chevrolet reviews to see what our customers are saying about us.

              Showing 1-10 of 323

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              Posted 7 days ago

              Confirmed Service Customer

              Very good about keeping us updated on the...

              Very good about keeping us updated on the status of our car repairs.

              Florence, AL

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              Posted 8 days ago

              Confirmed Service Customer

              I took my camaro in for the key recall. ...

              I took my Camaro in for the key recall. The fix for the problem is shabby at best. I special ordered this car and to have the key broken off and given what I consider to be a damaged remote is shameful on the part of GM. I have purchased three new vehicles from GM and this Camaro is the oldest of the three. All our vehicles have had multiple recalls. I appreciate the fact that GM is addressing these, but to have a fix like this one is a deterrent from purchasing my next vehicle from GM. I have been considering a new Corvette and now I am hesitant about making that kind of purchase from GM. I have always received excellent service from Bentley, but on this occasion I was not notified when my vehicle was ready. I was also placed on hold for approximately 25 ********************************** call was sent to voicemail and I was left with no way to get home from work. I called a number I found on the internet and talked with a very nice manager in Huntsville who gave me the number of the Cecil in Florence. He was on his way home, called back to the dealership and got me a rental car. I had my custodian carry me to the dealership and was provided a car to get home in as I live about 30 minutes from my job and we have no public transportation in our city. Cecil had someone bring me my car the next morning. (The "fix" was completed the day before.) Cecil was very nice and accommodating, but being placed on hold and allowing the dealership to close with me having no way home was not acceptable. This was not a pleasant experience.

              Killen, AL

              Business Response

              We would greatly welcome the opportunity to discuss in detail what happened that day. Very sorry for your experience. 256-382-3453.

              Dec 16, 2014 
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              Posted 9 days ago

              Confirmed Sales Customer

              The entire buying experience was excellent.

              The entire buying experience was excellent.

              Cincinnati, OH

              Business Response

              Great! Thank you for your business!

              Dec 16, 2014 
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              Posted 10 days ago

              Confirmed Service Customer

              Great service & customer support! i had my...

              Great service & customer support! I had my oil changed on my lunch hour. I was in and out in 45 minutes. I sat in the waiting area and ate my lunch.

              Cypress Inn, TN

              Business Response

              Thank you for your business!

              Dec 16, 2014 
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              Posted 11 days ago

              Confirmed Service Customer

              Took a very long time

              Took a very long time

              Killen, AL

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              Posted 12 days ago

              Confirmed Service Customer

              Srx cadillac

              Srx Cadillac

              Leighton, AL

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              Posted 13 days ago

              Confirmed Service Customer

              Great!! i am always happy with the service...

              great!! I am always happy with the service I receive at Bentley!!

              Rogersville, AL

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              Posted 14 days ago

              Confirmed Service Customer

              It took longer than they said it would to...

              It took longer than they said it would to do the recall.

              Florence, AL

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              Posted 17 days ago

              Confirmed Service Customer

              I was treated very kindly. I was...

              I was treated very kindly. I was furnished a very nicc SUV for uaw while my XTS was being serviced.

              Florence, AL

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              Posted 20 days ago

              Confirmed Sales Customer

              Very helpful salesman. Bought a 2014 chevy...

              Very helpful salesman. Bought a 2014 chevy silverado.

              Pleasant Prairie, WI

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              Showing 1-10 of 323